Toxic positivity

Why toxic positivity is bad for business

Toxic positivity occurs when we try to suppress, minimise or ignore real negative emotions. Phrases like it will get better, you can change things by being positive are often used to suppress these negative thoughts or feelings. Being aware of this can help the workforce cope better with the negative emotions.

Why toxic positivity is bad for business?

It erodes trust, and creates an environment where employees are afraid to share their real thoughts and feelings. As a result, employers end up living in a bubble where they are not in touch with ground reality. This affects the work environment, hampers productivity and has a negative impact on business goals and growth.

What can be done to fix it?

Humans are social beings, and our mind relies on social interactions to keep tabs on our self-esteem, self-confidence, and stress response. The current necessary response to the pandemic requires us to interact with a completely new set of social norms and work-from-home standards. Dr Kedar Tilwe, Consultant Psychiatrist, Fortis Hospital Mulund & Fortis Hiranandani Hospital, Vashi breaks it down for you, and adds, “Some of the communications, we followed in normal times seem redundant and insincere if applied thoughtlessly, and without an empathetic understanding of the immediate circumstances and situation facing us. Hence, we need to have better ways to deal with toxic positivity.”

Tips to help you cope better

  • Set small, clearly defined attainable goals for the day, and focus on completing them.
  • Establish clear-cut boundaries and maintain a healthy work-life balance.
  • Avoid overcommitting to tasks and learn to say ‘No’. Offer an alternative solution to minimise friction.
  • Practicing mindfulness exercises allows you to focus on the present. It also filters away the unnecessary clutter that crowds your mind. Do this at the start or at the end of the day or prior to a vital task.
  • If something is persistently bothering you; reach out to your mentor, trusted confidants, family members, or a mental health professional, if need be. Remember it’s important to speak up and to discuss the situation with someone.